YES Bank Jobs 2019 – Senior Officers Post

YES Bank Jobs 2019 – Senior Officers Post

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YES Bank Jobs 2019 – Senior Officers Post

Job Title:

YES Bank Jobs 2019 – Senior Officers Post – 31.01.19

Last Date for Receipt of Application:

31.01.19

Name of the Post:

Senior Officers Post

No of Vacancies:

05

Institute Name:

YES Bank

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Qualification:

  • Bachelor’s degree in any field
  • A minimum of 4-5 years of relevant experience with at least 2 years in a similar role

Responsibilities:

  • Responsible to provide adequate and quick resolution to all the escalated complaints at GRC.
  • Ensuring adherence to grievances redressal policy and processes, monitoring its implementation and initiating corrective action wherever needed by self.
  • Review the comments of auditors on implementation of customer service and grievance redressal policies and initiate corrective action wherever necessary.
  • Evaluation of complaints and submit the RCA with action plan.
  • Participate in various initiatives towards reduction in escalations of customer complaints.
  • Ensure adequacy and quality of all complaints resolution at this level.
  • To ensure the deliverables are met in a timely manner.
  • Responsible to take up complaints reduction initiative among top categories.

Salary:

Rs. 25,000 /-

Age Limit: 

Should be 23 – 30 years

Posting Location:

India-Maharashtra-Mumbai

Date & Time of Interview:

To Be Announced

Selection Type:

Selection will be based on Online Objective Test, Group Discussion and Personal Interview.

APPLY:

Eligible and interested candidates can send their application in the prescribed format along with copies of all necessary documents apply online through official website.

Official Website:

https://www.yesbank.in/work-with-us/career-opportunities

Notification URLs:

YES Bank Notification URL: Click Here

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