TIBCO Recruitment 2018 – Support Engineer Post

TIBCO Recruitment 2018 – Support Engineer

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TIBCO Recruitment 2018 – Support Engineer Post

Job Title:

TIBCO Recruitment 2018 – Support Engineer Post

No of Vacancies:

01

Name of the Post:

Support Engineer Post

Institute Name:

TIBCO Professional Services Group – PSG

Qualification:

Candidate should possess any Doctorate – Graduate – Postgraduate in Computer application BCA, MCA, B.E, B.Tech. Good Verbal and Communication Skills.

  • Provide email/WebEx/phone consultation to troubleshoot, debug and solve customers Server issues.
  • Understand the problems reported by customers and reproduce locally in the Support lab
  • Accurately and completely document problems, solutions, and defects in the Support call tracking system (Salesforce Service Cloud)
  • Investigate and provide workarounds as applicable
  • Collaborate with other departments, such as Product Engineering and Professional Services as required
  • Participate in side projects aiming at improving usability, supportability and quality of the TIBCO Spotfire products
  • Learn and expand your knowledge of TIBCO Spotfire and its associated products

Experience:

0 – 3 Years

Location of Posting:

Pune

Selection Type:

Interview – Technical Round

Official Website:

https://www.tibco.com/

Notification URLs:

TIBCO Notification URL: Click Here

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