Citi Bank Jobs 2019 – Senior Analyst Post
Citi Bank Jobs 2019 – Senior Analyst Post – 06.01.19
Last Date for apply online mode:
Name of the Post:
Senior Analyst – The Global ID Administration (GIDA)
Candidate should be passed graduate or PG and good verbal and communication skills with relevant experience.
• Minimum Bachelor’s degree • Minimum 4 years’ experience either in an Information Security Administration environment or related field with customer service experience in data management • SSCP/CISSP/ITIL/PMP/Citi Lean certificate is advantage • Good command of English language (both verbal and written) • Strong interpersonal skills • Analytical and detail oriented
Job Overview: • Responsible for fulfilling security maintenance related requests in all banking applications and other systems, which have security module. Provide core customer service support regarding the targeted applications and systems. This position requires the individual to operate within a team environment and work closely with other groups within the business and throughout Citi
Key Responsibilities: • Excellent understanding of end to end Citi products, processes policies, regulations, and governance. Initiates process changes and improvements • Handle simple thru complex, multi-tiered escalations, problems independently by utilizing key information security administration practices, policies and providing excellent customer service. Lead and resolve severity escalations and identify root cause and creating corrective action plans • Represent GIDA Service Delivery on compliance calls, meeting with Audit. Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies/officials and add intelligence into the information collected • Process entitlement, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds, including bulk requests and housekeeping tasks • Creates, maintains and performs annual review of Process Control Manual documents associated with specific systems assigned • Perform any kind of ID or Functional ID related processes. Group, profile and role management, Functional and Temporary ID management. Perform Certificate management
Location of Posting:
Date & Time of Interview:
To be announced
Interview – Technical Round – Online Assessment – HR Interview
Eligible Candidates can apply through official online mode.
Citi Bank Notification URL: Click Here